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Free Giveaway Privacy Policy 

Bullion Club Australia Pty Ltd

Bullion Club Australia Pty Ltd ACN 689 450 399 ("Bullion Club Australia", "BCA", "we", "us" or "our") is committed to protecting your privacy and handling personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

This Privacy Policy explains how we collect, use, store, disclose and protect your personal information when you:

  • visit our website;

  • enter a giveaway or promotion;

  • join our Discord community;

  • subscribe to updates;

  • communicate with us; or

  • interact with our social media channels.

By using our website or participating in our giveaways, you acknowledge that you have read and understood this Privacy Policy.

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1. WHO WE ARE

Bullion Club Australia Pty Ltd operates community-based promotions, giveaways, educational content and online communities for Australian precious metals enthusiasts.

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2. PERSONAL INFORMATION WE COLLECT

We may collect personal information including:

Identity & Contact Information

  • Full name

  • Email address

  • Phone number

  • Residential or postal address (where required for prize delivery)

  • Date of birth (where required for eligibility verification)

Giveaway & Community Information

  • Giveaway entries

  • Promotion participation records

  • Membership or community status

  • Customer support enquiries

  • Discord username or user identification

  • Communication preferences

Technical Information

We may automatically collect:

  • IP address

  • Browser type

  • Device information

  • Operating system

  • Website usage information

  • Cookies and analytics data

  • Approximate geographic location

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3. HOW WE COLLECT INFORMATION

We may collect personal information when you:

  • complete an entry form;

  • join a giveaway or promotion;

  • subscribe to updates;

  • contact us;

  • join our Discord community;

  • interact with our website; or

  • engage with our social media channels.

We may also collect information through cookies, website analytics and similar technologies.

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4. HOW WE USE YOUR INFORMATION

We may use personal information to:

  • administer giveaways and promotions;

  • verify eligibility and entries;

  • contact winners;

  • deliver prizes;

  • provide customer support;

  • manage our Discord community;

  • communicate important updates;

  • improve our services and website;

  • prevent fraud or misuse; and

  • comply with legal obligations.

We may contact you by:

  • email;

  • SMS;

  • phone; or

  • Discord announcements.

You may unsubscribe from marketing communications at any time.

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5. DISCLOSURE OF INFORMATION

We may disclose personal information to:

  • website hosting providers;

  • email and SMS service providers;

  • technology and analytics providers;

  • prize fulfilment providers;

  • professional advisers;

  • government or regulatory authorities where required by law; and

  • service providers engaged to assist with the operation of our giveaways and community platforms.

We do not sell personal information to third parties.

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6. DISCORD COMMUNITY

Participation in certain giveaways may require joining the Bullion Club Australia Discord community.

Discord is operated independently by Discord Inc. and maintains its own privacy practices and policies.

When you join our Discord community, information that may be visible to us includes:

  • Discord username;

  • Discord user ID;

  • server participation activity;

  • giveaway participation records;

  • role assignments; and

  • moderation records.

Bullion Club Australia does not require government-issued identification to join Discord or participate in our community.

Information submitted directly to Discord is governed by Discord's own Privacy Policy and Terms of Service.

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7. COOKIES & ANALYTICS

We use cookies and similar technologies to:

  • maintain website functionality;

  • understand website usage;

  • improve user experience;

  • monitor performance; and

  • support marketing activities.

You may disable cookies through your browser settings, however some website features may not function correctly.

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8. DATA SECURITY

We take reasonable steps to protect personal information from:

  • unauthorised access;

  • misuse;

  • disclosure;

  • loss; or

  • alteration.

While we implement reasonable security measures, no system can be guaranteed completely secure.

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9. INTERNATIONAL DATA TRANSFERS

Some service providers used by Bullion Club Australia, including Discord and website service providers, may process or store information outside Australia.

By using our services, you acknowledge that information may be transferred internationally.

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10. RETENTION OF INFORMATION

We retain personal information only for as long as reasonably necessary to:

  • administer giveaways;

  • maintain business records;

  • resolve disputes;

  • prevent fraud; and

  • comply with legal obligations.

Information may be securely deleted or anonymised when no longer required.

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11. ACCESS & CORRECTION

You may request access to or correction of personal information we hold about you.

You may also:

  • update your information;

  • unsubscribe from marketing communications; or

  • make a privacy complaint.

Requests may be submitted to:

Email: info@bullionclub.com.au

We may require reasonable verification of identity before processing requests.

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12. THIRD-PARTY WEBSITES

Our website or communications may contain links to third-party websites or services.

Bullion Club Australia is not responsible for the privacy practices or content of third-party websites.

Users access third-party websites at their own risk.

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13. AGE REQUIREMENTS

Bullion Club Australia giveaways are only open to individuals aged 18 years and over.

We do not knowingly collect personal information from persons under 18 years of age.

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14. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time.

Updated versions will be published on our website and become effective upon publication.

Continued use of our services after updates constitutes acceptance of the revised Privacy Policy.

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15. CONTACT US

For privacy-related enquiries or complaints, please contact:

Bullion Club Australia Pty Ltd
ACN 689 450 399
Email: info@bullionclub.com.au

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