Bullion Club Australia Pty Ltd ACN 689 450 399 (“Bullion Club Australia”, “BCA”, “we”, “us” or “our”) is committed to protecting your privacy and handling personal information in accordance with applicable Australian privacy laws, including the Privacy Act 1988 (Cth) and the Australian Privacy Principles (“APPs”). 

This Privacy Policy explains how we collect, use, disclose, store and protect your personal information when you: 

• access or use our website;  

• purchase or maintain a Bullion Club Australia membership;  

• participate in the Bullion Clubhouse or community platforms;  

• engage in promotions, prize draws or giveaways;  

• communicate with us;  

• interact with our social media channels;  

• access partner promotions or benefits; or  

• use third-party partner services associated with Bullion Club Australia, including Cents2 and Rush Gold related services.  

By accessing or using our services, you acknowledge that you have read and understood this Privacy Policy. 

 

1. WHO WE ARE 

Bullion Club Australia Pty Ltd operates a bullion-focused membership community providing education, member engagement, promotions, prize draws, community access and selected third-party partner benefits. 

Bullion Club Australia may partner with third-party providers including: 

• One-Thirteen Holdings Pty Ltd trading as Cents2 (“Cents2”); and  

• Rush Gold Pty Ltd (“Rush Gold”).  

Cents2 and Rush Gold operate independently from Bullion Club Australia and maintain separate platforms, systems, policies, terms and privacy practices. 

Nothing in this Privacy Policy makes Bullion Club Australia responsible for the operation, security or privacy practices of any third-party provider. 

 

2. THE TYPES OF PERSONAL INFORMATION WE COLLECT 

We may collect personal information directly from you, automatically through your use of our services, or from authorised third parties. 

The types of personal information we may collect include: 

2.1 Identity & Contact Information 

• full name;  

• residential or postal address;  

• email address;  

• phone number;  

• date of birth;  

• account login details;  

• Discord username or user identification;  

• membership status; and  

• communication preferences.  

 

2.2 Membership & Service Information 

• membership plan details;  

• subscription history;  

• prize draw participation;  

• giveaway participation;  

• referral activity;  

• community participation;  

• customer support interactions;  

• promotion eligibility records; and  

• account activity within Bullion Club Australia services.  

 

2.3 Technical & Usage Information 

We may automatically collect information including: 

• IP address;  

• approximate geographic location;  

• browser type;  

• device information;  

• operating system;  

• cookies and tracking data;  

• website activity;  

• referral URLs;  

• traffic analytics; and  

• session interaction information.  

 

2.4 Payment Information 

Payments may be processed through secure third-party payment providers including: 

• Stripe;  

• Wix Payments;  

• other approved providers.  

Bullion Club Australia does not store complete payment card information. 

Payment providers process financial information under their own terms and privacy policies. 

 

3. HOW WE COLLECT PERSONAL INFORMATION 

We may collect personal information when you: 

• create an account;  

• purchase a membership;  

• complete website forms;  

• participate in promotions or giveaways;  

• interact with our website;  

• join our Discord server or community platforms;  

• communicate with customer support;  

• engage with our marketing campaigns;  

• subscribe to newsletters or SMS updates;  

• access third-party partner offers; or  

• voluntarily provide information to us.  

We may also collect information through: 

• cookies;  

• analytics tools;  

• tracking technologies;  

• Discord integrations;  

• social media platforms; and  

• authorised third-party providers.  

 

4. PURPOSES FOR WHICH WE USE PERSONAL INFORMATION 

We may use personal information for purposes including: 

• administering memberships and subscriptions;  

• processing transactions and recurring billing;  

• managing prize draws, promotions and giveaways;  

• providing member support;  

• verifying identity or eligibility;  

• communicating important notices and updates;  

• administering community access and moderation;  

• improving our website, systems and services;  

• monitoring platform performance and security;  

• detecting fraud, abuse or misuse;  

• complying with legal or regulatory obligations;  

• conducting internal business administration;  

• facilitating partner-related benefits; and  

• marketing Bullion Club Australia products, services and selected partner opportunities.  

We may contact members by: 

• email;  

• SMS;  

• phone;  

• Discord announcements;  

• website notifications; or  

• other approved communication methods.  

You may opt out of marketing communications at any time. 

 

5. CENTS2 & RUSH GOLD RELATED SERVICES 

Bullion Club Australia may promote or facilitate access to certain third-party services provided by Cents2 and Rush Gold. 

These services may include: 

• cashback offers;  

• retailer reward programs;  

• digital gold or silver accumulation;  

• precious metals round-up functionality;  

• digital reward promotions;  

• referral incentives;  

• giveaways; and  

• related promotional offers.  

Bullion Club Australia does not own, operate, control or manage: 

• the Cents2 platform;  

• digital gold or silver accounts;  

• bank-linking functionality;  

• cashback systems;  

• transaction tracking;  

• digital asset custody;  

• reward calculations;  

• app infrastructure; or  

• Rush Gold systems or services.  

Where reasonably necessary, Bullion Club Australia may share limited personal information with Cents2, Rush Gold or associated providers for purposes including: 

• referral tracking;  

• eligibility verification;  

• reward administration;  

• fraud prevention;  

• reporting;  

• compliance obligations;  

• cashback processing; and  

• round-up administration.  

Information submitted directly to Cents2 or Rush Gold is governed by their own privacy policies and terms. 

Bullion Club Australia is not responsible for the privacy, security or operational practices of third-party providers. 

 

6. DISCLOSURE OF PERSONAL INFORMATION 

We may disclose personal information to: 

• payment processors;  

• technology service providers;  

• website hosting providers;  

• email and SMS providers;  

• analytics providers;  

• Discord moderation tools;  

• customer support systems;  

• fraud prevention providers;  

• legal, financial or compliance advisers;  

• insurers;  

• government or regulatory authorities;  

• Cents2;  

• Rush Gold; and  

• other third parties where authorised or required by law.  

We do not sell personal information to unrelated third parties. 

We do not knowingly disclose personal information for unrelated third-party direct marketing without consent. 

 

7. DISCORD & BULLION CLUBHOUSE PRIVACY 

By joining the Bullion Clubhouse Discord server or community platforms, you acknowledge that certain information may be visible to other members and processed through Discord’s systems. 

Information We May Collect Within Community Platforms 

This may include: 

• Discord usernames and user IDs;  

• messages and reactions;  

• server participation;  

• giveaway participation;  

• role assignments;  

• moderation records;  

• activity logs; and  

• community interactions.  

We use this information to: 

• administer the community;  

• manage member access;  

• assign roles and permissions;  

• operate promotions and events;  

• maintain moderation and safety;  

• investigate rule breaches; and  

• improve community functionality.  

Participation in certain promotions or giveaways may require verification of membership or identity. 

 

Direct Messages 

Bullion Club Australia does not actively monitor private messages between users. 

However, where messages are voluntarily provided to moderators or reported for safety, moderation or compliance reasons, we may review relevant communications. 

 

Bots & Third-Party Tools 

We may use third-party bots, automation tools and moderation software to operate community services. 

While we attempt to engage reputable providers, Bullion Club Australia is not responsible for how independent third-party services process or store data. 

Discord independently processes user information under Discord’s own privacy policy and terms. 

 

8. COOKIES & TRACKING TECHNOLOGIES 

We use cookies, pixels and similar technologies to: 

• maintain website functionality;  

• remember user preferences;  

• improve performance;  

• analyse traffic and engagement;  

• monitor website usage;  

• personalise user experience; and  

• support advertising or marketing activities.  

Users may disable cookies through browser settings, however some website functionality may become unavailable. 

 

9. DATA STORAGE & SECURITY 

Bullion Club Australia implements reasonable technical, organisational and administrative safeguards designed to protect personal information from: 

• misuse;  

• interference;  

• unauthorised access;  

• disclosure;  

• loss; or  

• alteration.  

Despite reasonable safeguards, no electronic transmission, website or storage system can be guaranteed completely secure. 

Users acknowledge that use of internet-based services involves inherent security risks. 

 

10. INTERNATIONAL DATA TRANSFERS 

Certain service providers used by Bullion Club Australia, Cents2, Rush Gold or affiliated partners may store or process data outside Australia. 

Where reasonably practicable, we take steps to ensure overseas service providers maintain appropriate privacy and security protections. 

By using our services, you acknowledge that personal information may be transferred internationally. 

 

11. RETENTION OF PERSONAL INFORMATION 

We retain personal information only for as long as reasonably necessary to: 

• administer memberships and services;  

• comply with legal obligations;  

• resolve disputes;  

• prevent fraud;  

• enforce agreements;  

• maintain business records; and  

• satisfy regulatory or accounting requirements.  

Personal information may be securely deleted, anonymised or destroyed when no longer required. 

 

12. ACCESS, CORRECTION & YOUR RIGHTS 

Subject to applicable law, you may request to: 

• access personal information we hold about you;  

• correct inaccurate or outdated information;  

• update account details;  

• withdraw consent for marketing communications;  

• request deletion of certain personal information; or  

• make a privacy complaint.  

Requests may be submitted to: 

Email: info@bullionclub.com.au 

We may require identity verification before processing requests. 

We may refuse requests where permitted by law. 

 

13. THIRD-PARTY WEBSITES & SERVICES 

Our website, communications or community platforms may contain links to external websites, services or applications operated by third parties. 

Bullion Club Australia is not responsible for: 

• external website content;  

• third-party privacy practices;  

• external security practices; or  

• third-party data handling.  

Users access third-party services entirely at their own risk. 

 

14. CHILDREN & AGE RESTRICTIONS 

Bullion Club Australia services are intended only for persons aged 18 years or older. 

We do not knowingly collect personal information from minors. 

If we become aware that information has been collected from a person under 18 years of age, we may delete that information. 

 

15. LIMITATION OF LIABILITY 

To the maximum extent permitted by law, Bullion Club Australia excludes liability for any loss, damage, claim or expense arising from: 

• unauthorised access to personal information;  

• cyberattacks;  

• third-party service failures;  

• Discord outages;  

• Cents2 platform issues;  

• Rush Gold related issues;  

• external platform disruptions;  

• user-generated content;  

• internet transmission risks; or  

• events outside our reasonable control.  

Nothing in this Privacy Policy excludes rights or remedies that cannot lawfully be excluded under Australian law. 

 

16. CHANGES TO THIS PRIVACY POLICY 

Bullion Club Australia may amend this Privacy Policy from time to time. 

Updated versions become effective once published on our website or otherwise communicated to users. 

Where reasonably appropriate, material changes may be communicated through: 

• email;  

• SMS;  

• website notices;  

• Discord announcements;  

• member dashboards; or  

• other official communication channels.  

Continued use of our services following publication of updates constitutes acceptance of the revised Privacy Policy. 

 

17. CONTACT DETAILS 

For privacy-related enquiries, requests or complaints, please contact: 

Bullion Club Australia Pty Ltd 
ACN 689 450 399 
Email: info@bullionclub.com.au