At Bullion Club Australia, we take your privacy seriously. This policy explains what information we collect, how we use it, and how we protect it.

By using our website, joining our membership, or participating in our community (including Discord), you agree to this policy.

 

What Information We Collect

We collect information when you sign up, use our services, or interact with our community.

1. Personal Information

This may include:

• Your name

• Email address

• Phone number

• Postal address

• Payment details (processed securely by third parties)

• Your activity within the club (e.g. giveaways, membership use)

​

2. Automatic Information

We may also collect basic technical data such as:

• IP address and general location

• Device and browser type

• Pages you visit on our website

This helps us improve our service and user experience.

​

How We Use Your Information

We use your information to:

• Manage your membership and payments

• Run and manage giveaways

• Contact you with updates or important information

• Improve our website and services

• Meet legal and compliance requirements

We do not sell or rent your personal information.

​

Who We Share Your Information With

We only share your data when necessary:

• With trusted service providers (e.g. payment processors, email systems)

• If required by law

• If the business is sold or transferred

Your data is never shared for third-party marketing.

​

How We Protect Your Data

We use secure systems and processes to protect your information.

However, no system is completely secure, so use of our platform is at your own risk.

​

Cookies & Tracking

We use cookies to:

• Keep the website running properly

• Understand how people use our site

• Improve your experience

You can turn off cookies in your browser, but some features may not work properly.

​

Your Rights

You have the right to:

• Access your data

• Correct your information

• Unsubscribe from emails

• Request deletion of your data (where possible)

To make a request, contact: info@bullionclub.com.au

​

How Long We Keep Your Data

We only keep your data for as long as needed for business or legal reasons.

After that, it is deleted or anonymised.

​

International Data

Some services we use may store data outside Australia.
We take reasonable steps to ensure your data is protected.

​

Third-Party Links

Our website may link to other websites.
We are not responsible for how those sites handle your data.

​

Age Requirement

Our services are for individuals aged 18 and over only.
If we become aware that data from someone under 18 has been collected, we will delete it.

​

Limitation of Liability

We are not responsible for:

• Data breaches outside our control

• Unauthorised access caused by user actions

• Issues arising from third-party platforms (including Discord)

• Content shared by users within the community

Changes to This Policy

We may update this policy from time to time.

• Minor changes will be updated on this page

• Significant changes will be communicated via email or website notice

​

Bullion Clubhouse Discord 

 

By joining our Discord server, you agree to this Privacy Policy.

What We Collect on Discord

We may collect:

• Your username and user ID

• Messages, reactions, and activity in the server

• Roles and participation (e.g. giveaways or events)

• Moderation records if rules are broken

We do not collect payment information through Discord.

​

How We Use This Information

We use this information to:

• Operate the community and assign roles

• Manage giveaways and events

• Maintain a safe and fair environment

• Communicate updates and announcements

Participation in giveaways may require verification of identity or membership.

Your Responsibility

Content you post in Discord may be visible to other members.

You should not share sensitive personal information.

 

Direct Messages (DMs)

We do not monitor private messages between users.

However, if a message is reported and provided to us, we may review it for moderation purposes.

​

Bots & Tools

We use third-party bots to help operate the server.

While we select reputable tools, we are not responsible for how those third parties handle data.

​

Data Handling (Discord)

• Discord processes your data under its own privacy policy

• Bots only access the data necessary to function

• We do not sell Discord-related data

​

Leaving the Server

You can leave the Discord server at any time.

You may also request deletion of certain data we control, where applicable.

​

Contact Us

For any questions or requests regarding your data:

Email: info@bullionclub.com.au

If you want, next step I’d recommend is matching this tone with your Terms & Conditions so everything on your site feels consistent and professional.